Our question is: do ESET assure that ESET's Outlook integration is compatible to MS Exchange automapped shared accounts? This is a sample of a Sincronyzation Error generated by a 'Test 1' message replicated to Conflicts, note the action of ESET Scanner,Antispam and MessageFlag over the message. So users of shared accounts, that receives a lot of Spam, have also problems with their individual quota.ģ) If we turn off Eset´s Outlook Integratin there will be no more Draft or replicated Conflict messages. The problem shows up in shared accounts or regular accounts with delegated Full Control Access (the same concept as shared accounts).ġ) If every client Outlook has cached mode disabled, 100% messages arriving in the shared account´s Inbox will be changed to DRAFT Ģ) There´s a side effect of ESET antispam Engine in Integration mode: Spam messages to shared accounts, moved by ESET antispam or Outlook filters to Junk Mail folder are replicated to Conflicts folder of every user in the shared account group. These tests were performed with ESET´s Outlook Integration enabled. Accounts are Microsoft Exchange by default and shared accounts are automapped. Our environment is Exchange Server 2013 CU3, client Outlook 2010 -32Bits- Pt-BR (Office 2010 with KB2910899 update applied), ESET Endpoint Protection v. We are tracking this problem for more than 6 months. I deleted the corrupted account and recreated the account using my old account settings and all is well now. 'I saved everything that was in my account (inbox and outbox) to another offline folder (another PST folder). I didn't change anything on my side.'Īnother person fixed the issue as follows: It seems some kind of divine intervention happened and it started working correctly again.fingers crossed. But when I went to gather some emails that had suffered from the issue, I couldn't find any. They contacted me last week looking for more diagnostics saying that they are close to having a fix.

Somebody responded: 'We had this issue for probably 6 months, Microsoft collected a bunch of diagnostics/logs from me and was working on it for a long time. A Microsoft representative responded there so they were aware of the issue. According to hxxp:///en-us/f/158/p/160948/475085.aspx?PageIndex=1, the issue occurs regardless of the antivirus program installed.

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